Phelps County Regional Medical Center Housekeeper 1 in Rolla, Missouri
The Housekeeper 1 performs the daily routine cleaning duties according to the performance standards.
Essential Duties and Responsibilities
Cleans assigned patient rooms and ancillary areas on a daily following procedures and guidelines.
Cleans assigned office spaces per policy.
Uses appropriate cleaners for jobs assigned. Keeps carts locked and stored in proper locations. Keeps housekeeping carts/janitor closets clean, neat and organized at all times.
Fills out daily sheets correctly. Must be turned into supervisor/director on a daily basis.
Notifies supervisor of problems related to the cleaning and maintenance of assigned areas, chemicals, equipment failure, safety issues, facility issues that need repair or maintenance by Plant Operations.
Standards of Behavior
v Service: I will seek out opportunities to improve customer satisfaction, always maintaining a positive attitude, showing respect to those we serve, and maintaining a safe environment for everyone
v Opportunity: I will address the needs of my customers and respond in a timely manner. It is my responsibility to provide everyone with prompt service, assist customers, listen courteously and maintain their right to privacy.
v Attitude: I will represent PCRMC with a positive attitude, caring demeanor and professional appearance in all encounters including stressful situations. A positive attitude is demonstrated through a friendly approach, active listening and meeting the needs of our customers.
v Respect: I am dedicated to serving our customers. I will treat everyone with courtesy and respect. I will respect and appreciate the value of all individuals through my behavior and communication.
v Safety: I am committed to promoting a safe culture within our organization.
High School graduate or equivalent preferred, a basic amount of education is necessary. Ability to read, write and follow directions. Must be willing and able to learn other tasks and duties.
Minimum Work Experience
A minimum of 0-3 months experience in housekeeping or floor care which can be learned through on-the-job training or previous experience.
Ability to read, write and perform basic math tasks. Good communications skills. Ability to follow verbal and written instructions. Ability to organize work. Must be able to stoop, bend, reach, twist, lift weights up to 40 pounds, push linen carts weighing 300 lbs. Basic computer skills. Long periods of standing and walking. Ability to learn and follow hospital and Environmental Services policies and procedures. Ability to use chemicals and operate housekeeping equipment safely.
May encounter unpleasant conditions, offensive odors, body fluids. Potential exposure to infectious diseases. Exposure to housekeeping and floor finishing chemicals, slick or wet floor surfaces. Employee may work in an area that contains medications.